![]() Restricting which logged on users can run the Tutor program If a Student were to log onto the Teachers computer they should not be able to run the Tutor program. It is therefore necessary to apply password protected screen savers and implement a security policy requiring users to lock their computer if leaving it unattended. Secure the computer where the Tutor program is installed If the Teacher leaves their computer unattended the Student may access the Tutor application. Securing the NetSupport School Tutor Basic Security Only install the Tutor on the Teachers computer If the Tutor program is installed on Students machines it is more accessible and therefore increases the risk of them being able to use it to gain unauthorised remote access to other computers. ![]() ![]() Keep things simple and in the Teachers full control. Although there will be exceptions, the majority of NetSupport School customers have the following security requirements from NetSupport School: To restrict unauthorised access to the NetSupport Tutor Restrict unauthorised access to the Administration network. It is therefore important to secure NetSupport School. Students are very clever NetSupport School in the wrong hands could be very disruptive in the educational environment so it is important that there are no back doors that Students could use. In fact the majority of customers do not want the Student to know whether they are being monitored to ensure that they use the computer correctly at all times, regardless of whether NetSupport isĢ Technical Document running. Therefore the requirement to notify the student that you are watching them is less important. User Rights unlike a corporate environment where employees may have the right to privacy, students will not have sensitive data that should not be seen by the Teacher. Teachers need to be in Control at all times as above if the teacher has to rely on the Student to perform an action in order that they can connect to them they are not in full control of the Student. User Acknowledgement where a Student can decide whether to allow or disallow the teacher to connect to their computer is not practical in the education environment. There should be little or no interaction required from the Student - i.e. When considering how best to secure NetSupport School it is worth taking into account the following: Students will not always co-operate with the Teacher - therefore security features that require the student to perform an action are often not suitable. NetSupport School often doubles up as a Remote Support tool for the ICT staff. The types of user roles are also fairly easy to work out and usually consist of Students, Teachers, ICT and Administration staff. Typically, NetSupport School is implemented within schools, colleges and universities, where the environment is fairly standard and the computers are already locked down often with Active Directory. For detailed information on individual functions please refer to the relevant product help files or product manual. Overview This document is designed to provide an overview of the security features available within NetSupport Manager and NetSupport School. ![]() 1 Securing the NetSupport Client Environments, Considerations & Requirements. ![]()
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